Privacy Policy

This Privacy Policy explains how Konnect Power collects, uses, shares, and protects personal information, as well as the privacy rights and choices offered, in connection with our websites, online services, products, and services (collectively referred to as “Services”). In this Privacy Policy, Konnect Power encompasses all entities under the Konnect Power brand.

Personal Information We Collect

Information you provide to us:

Contact details, including your name, organization name, email and mailing addresses, and phone number.
Account data, such as the username and password used to create an online account with us.
Communications exchanged with you, such as when you contact us with questions, feedback, or other inquiries.
Order and purchase history, including interactions with our checkout page.
Payment details, such as payment card numbers, bank account numbers, and shipping addresses. We rely on payment providers for processing payments, and we do not have access to payment card numbers.
Subscriber survey data, including information you provide when participating in surveys, as well as recordings of video or voice chats with our team.
Marketing data, including your preferences for receiving marketing communications and information about your engagement with them.

Third-party sources:

We may combine personal information received from you with data obtained from other sources, such as:

Data providers, including information services, data co-ops, and data licensors.
Public sources, such as social media platforms.
Marketing partners, including companies with which we have joint marketing relationships.

Automatic data collection:

We, our service providers, and business partners may automatically log information about you, your device, and your interactions with our websites, online services, and communications. This includes:

Device data, such as device type, operating system, browser type, IP address, language settings, and general location information.
Online activity data, including pages viewed, time spent on pages, navigation paths, access times, and interactions with our marketing emails.

Cookies and similar technologies:

Our Services may use technologies like:

Cookies, which are text files stored on your device to enhance navigation, remember preferences, analyze user activity, and facilitate online advertising.
Local storage technologies, such as HTML5, for storing data outside your browser.
Web beacons or pixel tags used to track webpage and email access.

How We Use Personal Information

We use personal information for the following purposes:

Service delivery: To operate, improve, and provide our Services, process payments, and communicate with you.
Personalization and protection: To personalize your experience, engage in surveys, troubleshoot, test, research, and protect against fraud, unauthorized activity, and security threats.
Research and development: To analyze and improve our Services and create aggregated, de-identified data for lawful business purposes.
Marketing and advertising: To send marketing communications, conduct interest-based advertising, and share information with third-party partners as described in the Privacy Rights and Choices section.
Compliance and protection: To comply with legal obligations, protect rights, privacy, safety, property, and investigate illegal activity.

How We Share Personal Information

We may share personal information with:

Members: Within Konnect Power for purposes consistent with this Privacy Policy.
Service providers: Third-party companies and individuals providing services like hosting, IT support, customer service, and analytics.
Payment processors: Payment card information is processed by trusted payment processors according to their privacy policies.
Social Networking Services: If you use SNS accounts to access our Services, we may access and store your SNS information as described in this Privacy Policy.
Third parties: For marketing, advertising, and other lawful purposes, as outlined in the Privacy Rights and Choices section.
Professional advisors: Including lawyers, auditors, bankers, and insurers, as required for their professional services.
Authorities and others: To comply with legal obligations, protect rights, privacy, safety, property, and investigate illegal activity.
Business transferees: In corporate transactions involving divestiture, merger, acquisition, reorganization, sale, or disposition of business assets.

Please note that voluntarily shared personal information may be seen, collected, and used by others when made available through our Services.

Privacy Rights and Choices

Account choices: Registered users can review and update certain account information.

Opt-out of marketing communications: You can opt out of marketing-related emails using the instructions provided.

Personal information requests: Depending on your location, you may request information about data collection, access to your data, opt-out of sale of personal information, correction, deletion, and more.

Limits on your choices: In some cases, your choices may be limited based on legal obligations and other factors.

Do Not Track: Our Services do not respond to “Do Not Track” signals.
Online tracking opt-out: You can limit tracking and data collection through various methods, such as blocking cookies and using privacy plug-ins or browsers.

Other Sites and Services: We do not control third-party websites and online services linked to or integrated with our Services.

Security:

We employ safeguards to protect personal information, but no security measures are failsafe.

International Data Transfer:

Your data may be transferred to the United States and other jurisdictions, subject to relevant safeguards.

Data Privacy Framework:

Konnect Power complies with data privacy frameworks, ensuring the protection of personal information transferred from the EU, UK, and Switzerland to the United States.

Children:

Our Services are not intended for children under 16, and we do not knowingly collect their personal information.

Job Applicants:

Information collected from job applicants is used for recruitment purposes and other lawful activities.

Retention of Personal Information:

We retain personal information as necessary for the purposes it was collected, in accordance with applicable laws.

Changes to This Privacy Policy:

We may modify this Privacy Policy, and such changes will be effective upon posting.

How to Contact Us:

For inquiries or concerns, please contact us at the provided addresses. info@KonnectPower.com or 430 New Park Ave., West Hartford, CT 06110

Last modified on 11-15-23